Topics:

  • Microsoft Copilot for Security
  • D365 & WhatsApp Integration
  • Power Pages
  • Events

Microsoft Copilot for Security

Microsoft Copilot for Security is an AI-powered tool designed to boost the efficiency of security professionals in areas like incident response and threat detection. It provides both a standalone experience and integrates seamlessly with Microsoft products like Defender XDR, Sentinel, and Intune.

Use cases for security teams

  • Incident Summarization: Converts complex security alerts into concise, actionable summaries for quicker decision-making.
  • Impact Analysis: Assesses the potential impact of incidents, highlighting affected systems to prioritize responses.
  • Reverse Engineering of Scripts: Translates complex scripts into natural language, helping analysts understand attacker actions and link indicators to entities.
  • Guided Response: Provides step-by-step instructions for incident handling, including triage, investigation, containment, and remediation, with links to recommended actions.

How it works

  • Standalone and Embedded Experiences: Accessible as a standalone tool or embedded within Microsoft products like Defender XDR and Sentinel.
  • Integration with Plugins: Uses Microsoft and third-party plugins (e.g., ServiceNow) to gather context from event logs, alerts, and policies.
  • Preprocessing with Grounding: Enhances user prompts for greater specificity by preprocessing with plugins.
  • Post-Processing with Context: Refines AI responses by adding contextual information from organizational data.
  • Iterative Processing: Continuously processes and integrates services to provide relevant, actionable results tailored to the organization’s environment.

August 2024 Feature

  • Copilot Integration in Device Query: Enables natural language queries in Microsoft Intune to generate KQL queries for device insights.

D365 and WhatsApp Integration

The WhatsApp channel integrated with Dynamics 365 Contact Center leverages Azure Communication Services to provide a seamless, secure, and reliable communication platform. Businesses can connect directly with customers on a trusted medium without needing third-party connectors, ensuring smooth operation within the Microsoft ecosystem.

Key Features:

  • Easy Configuration: Administrators can quickly configure WhatsApp.
  • Customer Engagement: Allows asynchronous conversations for customer convenience.
  • Unified Agent Interface: Provides context-rich interactions, enhancing productivity.
  • Rich Reporting: Supervisors get actionable insights to optimize performance.

Enhanced Security: By using Azure Communication Services, the integration offers heightened security and data protection, reducing the risk of breaches while simplifying IT infrastructure.

Fill out Microsoft form. to explore the WhatsApp channel in public preview, enabling your agents to offer personalized, efficient customer service. Join the journey toward smarter, more engaging communication today and provide feedback to help improve the platform during the preview period.

Power Pages

Power Pages is a low-code SaaS platform that allows organizations and governments to build and manage secure, external-facing business websites. It empowers both citizen and professional developers to create custom web applications for consumers, partners, and internal users.

Power Pages Platform’s key capabilities can be represented in two layers,

Layer 1: Enterprise-Grade Core Platform Power Pages uses Microsoft Dataverse to securely collect, store, and manage business data. It offers various authentication models, robust authorization for access control, and responsive website rendering across devices. The platform emphasizes security, compliance, and governance.

Layer 2: Website-Making Assets The website-building experience includes a low-code, drag-and-drop interface. Developers can customize sites using Visual Studio and integrate with Azure DevOps for continuous deployment. Out-of-the-box templates, Power BI, and Power Automate support data sharing, reporting, automation, and chatbot integration.

Power Pages Architecture Summary

Power Pages is hosted on Azure and leverages several architectural features for security, scalability, and reliability:

  1. Azure Hosting: Provides elastic scaling, high availability, and threat protection.
  2. Web Application Firewall (WAF): Defends against common web attacks.
  3. Data Storage: Uses Microsoft Dataverse with encryption for secure data management.
  4. Business Continuity and Disaster Recovery (BCDR): Ensures reliability across multiple regions.
  5. Fault Tolerance: Designed to handle failures without disruption.
  6. Traffic Routing: Automatically switches traffic between servers for uptime.
  7. Hyper Scalability: Handles large-scale traffic surges using Azure CDN and Edge Caching.

Events

  • Power Platform Community Conference (9/2024): The third annual Power Platform Community Conference, held from September 18-20, 2024, at MGM Grand, Las Vegas, showcases the latest AI/Copilot innovations. More details @ https://powerplatformconf.com/
  • Community Summit NA (10/2024): Summit North America is the largest independent gathering of Microsoft users, partners, and ISVs. It will take place from October 13-17 in San Antonio, TX. More details @ https://www.summitna.com/

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